Disgraceful Service - AVOID THIS COMPANY!
The driver was not at the meeting point (although we were on time) so we had to ring the office. When he did appear he was extremely rude. He didn’t introduce himself, help my wife with the bags and just proceeded to march off. When I remonstrated with him be became agitated and said, ‘ I’m not taking you, get a taxi’.
I once again rang Suntransfers office only to be told that the driver was within his rights not to take us, so once again the response was ‘get a taxi’.
I then spend the next week chasing a refund and an apology, I got one eventually but not the other.
Customer services are a joke and extremely unhelpful and hard to get hold of.
Take my advice, and theirs it would seem a get a taxi!
2 years ago
Suntransfers.com has a
4.6
average rating
from
11,566
reviews
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