This company is an utter disgrace!
They took our final payment for the holiday. Sent us all the final documents and confirmation number. I emailed them to confirm if the hotel in Ibiza is still providing evening entertainment. They basically emailed back saying it is better if I contact the hotel as they may not get a response????? I called and instantly someone picked up the phone. Only to be told the hotel is not opening until the 15th July, we are flying in 3 days time now with no hotel to go to. They have not even contacted us to let us know, I could have just turned with the family to a closed hotel!!!!
Fuming is an understatement! Also who has my money??
Not happy
3 years ago
Sunshine.co.uk has a
4.8
average rating
from
15,321
reviews
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