The after service for the four wheel golf trolley ( we have 4 ) is not good !!. The top plastic latch is flimsy and breaks easily and is now no longer available. The lower latch is also easily broken even with careful use. We ordered three new yellow ones and I was not told they were out of stock. Two weeks later I tried again and discovered that only pink were available so then I had to reorder and had great difficulty cancelling the original order on the web site. I eventually spoke to a customer service guy who was very pleasant but suggested that we were not careful enough when putting the trolley up--- not so !!. I like the four wheel trolley which acts as a walking aid especially after post op hip replacements. Please keep the spares available as I do not need to replace the trolley even after 8 years. The pink lower assembly has now been replaced on two trolleys which was quite difficult but they now work perfectly. With regards Pauline Bown