Called into the Milton Keynes branch today, Megan asked if she could help us. I had been very interested in a holiday in Menorca, aware that only 2 rooms still available. Meghan double checked for us, couldn't book immediately as hadn't arranged Holiday Insurance at that stage, she temporarily reserved it for us, I also enquired as to seating on plane as I hate sitting at back of plane. After I had arranged the travel Insurance, I contacted Meghan to confirm that we were now insured and able to go ahead with booking. Allocated seats in Row 10, which is fine, and Row 7 on return journey. Managed to get last room available on chosen holiday! Megan is a lovely, bubbly girl, very pleasant and extremely helpful, very knowledgeable. I am so glad that we called into the branch today, rather than booking online and getting very frustrated and annoyed, and would probably have missed out on the last room.