We had excellent service from this company last summer with the tiles for our hall. So much so that we splashed out and ordered a large quantity of the same material for our kitchen. I don’t know if Stone Deals have changed their delivery agent but this time was horrendous; insolent, disrespectful and ignorant staff member at the courier company who didn’t listen, failed to acknowledge our communication and the result (apart from the fact that we will never use stone deals again) is that we were left several hundred pounds out of pocket having paid workmen to wait around for delivery. It’s the first time I’ve ever made such a serious complaint and been met with the ‘it wasn’t our fault, it was the delivery agent’ response from the person I paid my money to. Seriously unimpressed