Bad experience twice on one order. We had issues with the first delivery due to very poor communication which delayed it by Weeks. We then had to order more tiles and they delivered a pallet load that were wrong, the lady on the phone suggested I could drive 1 hour and 15mins to their supplier to swap them over (no mention of returning the £40 delivery) which we refused. They then organised the supplier to drop off the new tiles which were supposed to be identical ie same batch. I had a very short time to inspect them but they visually matched. We then went to use them a week later and they should have been 600x600 mm instead they were all 610x610 mm We had no option but to hire a huge wet cut tile cutter at the cost of £60 and had to cut all 12 thick tiles down which took our installer 3 hours so we had to pay him. The only other option was to wait weeks and hope the right size would be sent Totally ruined our project and cost us close to £150 for Stone Deals mistakes