I did a lot of research before actually venturing out to see the tiles. We started off looking for travertine tiles but after speaking with ALi about the pros and cons of these we switched to marble tiles. We have a large floor area and three bathrooms to tile. To keep it simple we have chosen two versions of the same marble. Ali helped us all the way and gave us a very good price for our order. The tiles were delivered when promised and the store were happy to coordinate with our builder on delivery. The floor tiles are now laid and look fabulous - and that is before grouting. Our Tiler and our builder have both commented on the quality of the tiles. Which was great news as I am not an expert and you always worry a bit about big purchases. All in all: good customer service without being pushy, unbiased advice, timely uncomplicated delivery of a good product at a good price.