Fantastic experience from the start. I had by concerns RE storage as I'd never used it before. I now needed to store my home contents between moves and was concerned about damp for example with mattresses and other fabrics. Though after some research and coming here I was put at ease and realised that this isn't an issue nowadays and with the better places. It is climate controlled (static temp all year round), very modern (only 7 years old), clean (immaculately so), tidy and smart. The staff are also wonderful - especially Toni. I had also contacted another company across Worcester RE storage and they badgered me relentlessly - at least half a dozen calls over a week. And nearly all of the Google reviews for that place named the person by name and all have only ever given that 1 review - suspect?!? Out of principle for hating the hard sell I went with these. Alternatively Toni called once, was polite and respectful when I said I wanted to think about it, not pushy at all - in fact when I turned up in person was very patient and explained everything letting me pick sizes etc. Wouldn't delay in recommending to anyone.