Went in to have a look around to see what was available as we were moving house and wanted to save money and move ourselves. We were shown various size units and told when they would become available. We decided to take a 150sqft unit on the first floor. Later that day we had a call to say that a unit had become available on the ground floor and this is because I commented that I can not do lifts so would be running up and down the stairs. Excellent customer service and provided everything I needed. We vacated the unit early and even received a refund. Thanks guys I know where to come in the future!