firstly when money goes onto the website and wants to sign in if you have two cars in the household which many people do you’re not sure what to do because it only gives you space for one numberplate. There is no Square which says if you wish to register more than one car. So I dealt with this on the phone with a member of your staff who handled it very well the problem we then had was to pay. I was passed over to the accounts and my card number darling it on on the phone was not excepted we then tried on a different phone line it was still not excepted I was told I would have to do the whole thing online but the above problem would come up again or call back and do the whole thing again the problem was not mine it was the system would not accept my card in the end I was passed to another accounts person, Where my number went in perfectly so the first ladies machine was at fault but I was handed the responsibility of doing all the work again