As a lone female, I was left waiting for 3 hours and 5 minutes for rescue. I was called 9 times during those 3 long hours, mostly to check I was ok waiting. I wasn’t. It made no difference. I kept being told I was priority due to the road. As no fault could be found my only option was to continue on my 2.5 hour journey, now in the dark, and hope for the best. I didn’t feel safe or well looked after. They’ve called twice on a Sunday to pay for their attendance despite making my journey time 3.5 hours longer and far less pleasant than it might have been! Still waiting for an explanation and apology for such a pathetic break down service, never mind payment demands. Will never ever call them again and now checking alternative break down cover despite having 10 months policy left to run.