So where to start ! The process of buying the cover was great , straight forward . Good start I thought . That has rapidity changed today after breaking down on my motorbike . Lovely day , thought a ride out is inorder . Ended up visiting a friend. Went to start my bike , it wouldn’t start . Called for recovery , told 60- 90 minutes . 90 minutes later nothing ! Called again to be told someone will contact me . 60 minutes later I called again to be told it’s busy . I asked if the bike needs to be recovered where would it get recovered to as the garage Is closed . I was asked if I could leave the bike where it was until they could arrive but he didn’t know when that would be as they are busy . I informed him I need to get home so was told I could book a slot for tomorrow morning . What’s to say your not busy tomorrow even though I’ve booked a slot ! Seems ridiculous you have to book a slot when you’ve broken down , the clue is in the name start rescue ! I have paid for a service , but it turns out I have to accommodated that service ! I’ve now had no option to returned home without my bike , I’ve had to borrow transport to get home . One unhappy customer !