Although the customer service adviser did a great job and listened to my queries as did his supervisor i feel the system is outdated and the prices were ridiculous since i was told i would be paying more if i wanted to change the date of renewal or i could have the same price if i accepted to have the start date in the past. The prices were also very high and i felt did not reflect the fact vehicle owners are current not using their vehicles therefore have less chance of breaking down and using the services during the covid period therefore the justification given was not good enough.