Ordered 5th December. Had an email saying it was shipped on the 7th. Tracking reference from Royal Mail says they are waiting for the package. I emailed the company and didn’t get a reply. Rang and spoke to someone who was nice but quite vague and blamed Royal Mail as other customers are contacting them with the same question. Looking at other reviews it seems a common complaint. I don’t believe my order has been shipped. I’m not sure if my order will be delivered at all. Wish I’d not ordered from this company. I also paid for the extra add ons and it wasn’t cheap.