Comms were good pre order, however I was advised that the car (Audi) could be serviced at any VAG group dealership. Looking further at the contract this may not be the case. Car was delivered in a lorry so a pleasant surprise as I had expected a driven delivery. Price was reasonable but maybe the broker fee (as they are part of an Audi dealership I found) a little on the high side. But a good experience overall. Car landed (20 March)just before Covid lockdown. Interestingly Audi dealer which is part of the same company could come nowhere near on the same deal.