It does appear that I am not alone, with many complaints similar to my own.. This company have contacted my elderly Mother regarding a case that was closed by another law firm over 2 years ago (which was insured on a no win no fee basis). They have sent documents asking my Mum to agree for them to be instructed to act on her behalf, this was followed by a telephone call, the person on the phone informed her that she was liable for costs from the previous company (Pure legal, now in Administration) , unless she signs the contract for them to act on her behalf and re investigate the case (and for any loans taken out for the insurance to be transferred to them) She said she did not wish for the case to be opened again and didn’t want to instruct them to go through with the claim, the person on the phone told her she was liable for the charges unless she signed the new instruction for SSB to start the claim again, leaving her devastated . To pray on old people to scare them into signing claims with your company from data you have purchased from an Administrator from a no longer trading company for a closed case is an abomination, you told her if she does not sign your claim form you suggest she seeks legal advice, is there was anything legal, she would not need to sign a new contract and I will be contacting all Law, financial and insurance companies you use to report you for mis selling.