Prior to purchase, information and guidance of the various products, was given to us in a clear and enthusiastic manner. This allowed us to make an informed decison without any pressure. Delivery to us was straightforward and carried out in a friendly, helpful and professional manner. We have now used the hot tub for some weeks and have found it to be every bit as good as described and we are very happy with our purchase. We were also provided with ample written and video information to assist us in the running of the hot tub. Sharon and all the staff at Spyrys have continued to be very helpful and always on hand to help us with any inquiries. I would recomend dealing with this company without hesitation.