Ordered my tyre online with a planned fitting date & time, I fought my way through town to get there at the time specified only to be told it was not there, I was also told that it would be chased up & they would let me know what was happening, this did not happen, I had to call them the next day to check if it was in, the guy claims he left a voicemail, yet I had nothing on my phone saying this! When I turned up on the agreed fitting day & time & was told it was not there, I asked how do I get a refund, only to be told 'you need to go to the website & contact them' but guess what, there is no 'them' as the only contact numbers are the ones for the tyre place itself. Let's put it this way, I won't be going there again, there are plenty more efficient tyre companies in the area & cheaper, oh, as well, as the tyre I ordered online had not arrived when it should've, the guy tried to sell me an alternative at nearly twice the price!