I had my car serviced at the Burton branch two weeks ago and I am still waiting for the 'print out' of service, for my cars records. I asked for this at the time and was told they don't do a print out for service history! In fact, they said, 'No one had asked before!' I was supposed to have had a 50 point check. The mechanics was more interested in me paying £279.00, there and then so he could order the part he said was needed. 'I'm doing you a favour,' he said, 'I'm only charging £70.00, for labour.' 'I just want my service details today,' I said. 'You will have to email us and next week someone will answer!' All I walked out with was an ATM receipt for the extra £49.00 for oil. (Service on top of this.) I have rang, the company emailed the company and branch and still no service details have been sent. I also noted, I went in with no water/screen wash and came out with no water/screen wash. I was not made to feel comfortable and no one was friendly. I definitely would not recommend this garage to other women.