John Townsend
Went for eye test. They forgot to do my field test. When I went for glasses I told young assistant that I had double vision. She replied well see how it goes! I eventually went to the hospital and they diagnosed cataracts and early glaucoma and increase pressure on one eye.......which was NOT picked up by Specsavers. The specialist was very surprised. When I said I had double vision I should have been immediately seen by an optician not told by a young trainee see how it goes on! Very poor from a store where there are a few familiar faces but most appear to be trainees and youNEVERsee the same optician....lots of locus. Not good enough at all...just like a conveyor belt as long as they get your money. Time for a change which will include my wife who spends hundreds of pounds there every year. She has just been back and a senior assistant immediately spotted that her new glasses had been made up incorrectly! Say no more!
5 years ago
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Specsavers has a 2.1 average rating from 1,000 reviews

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