I went into the hull city centre store today to wait for my husband to have his eye test i was met by a lovely young man Alex i told him i would never go to the store again after what happend last november Alex was very kind and he said he would do his best to sort my problem true to his word he did sort the problem so a big thank you Alex you are a credit to specsavers and your parants you will go far in your life you have fantastic customer care, because of Alex i will go back to this store when i need new glasses thank you again you made an old lady very happy and have faith in our young people Alex should be given an award for doing more than his job