The bath was delivered on time, but comes packed on two pallets which need to be disposed of. Also, the delivery company will not enter the house, so it needs two people to unpack the bath outside as the pallets make it impossible to get the bath into the house. The company insist on checking the bath for faults such as cracks or loose pipes, but this is not easy when the bath is still on the pallets and wrapped in cling-film. The delivery driver was not prepared to wait while we unwrapped the bath and instead told us to mark the receipt as "unchecked", something the company says we should not do. However, the bath was fine when unwrapped.