All I needed was a new kitchen taps fitted and I supplied the taps. I called this company and agreed to the extortionate call out fee of £149 and £189 per hour as It was a Saturday. My little boy, 10, has leukaemia so I needed the house ready for when he came out of hospital. The 'plumber' didn't have a clue what he was doing and kept stopping to ask me. He wanted to rip out the plumbing just to be able to install new taps. This cost me £647.90! he said he would return the next day to finish the job. We had no water. I cancelled because I was a the hospital with my little boy then called another plumber who installed the new taps in less than an hour and cost me just £102 which included putting back the plumbing the previous 'plumber had removed. South Star Plumbers are heartless thieves.