What were the circumstances that caused you to look for a Mortgage Adviser? I was in a position where I needed to remortgage my property as well as sort out my finances at the same time. How did James Courtenay help you? He listened to my ideas and needs and how I needed to sort my finances at the same time. He spent a lot of time explaining everything to me in 'layman's terms' so that I understood what I had lined up. And actually found me a better deal than I first anticipated. What is your current situation? Have you seen the outcome you were hoping for? The outcome was better than I was expecting. What could they have done better? Nothing. James really spent time explaining my options and why he was recommending the plan that he did. Thank you for your help James.