What were the circumstances that caused you to look for a Mortgage Adviser? We required advice and assistance to secure our first mortgage. How did James Courtenay help you? James arranged a home appointment the next day after our call. He was informative and helpful. He explained everything thoroughly, took our paperwork away and had our Mortgage in Principle the following morning. Every step of the way James kept us informed, answered all of our questions incredibly promptly - no matter what time we emailed. He chased up all parties for us and we picked up our keys within 3 months! James made the whole process smooth and stress free. We couldn't recommend his services enough. What is your current situation? Have you seen the outcome you were hoping for? We received exactly the offer we were hoping for, quickly and efficiently. What could they have done better? We couldn't have hoped for a better service than that we received.