I have emailed three times now, regarding my Order #38986, I have received an email from Claire, saying my item was out of stock within an hour of my purchasing it. I replied back to say, thank you for letting me know, as my daughter only wants the pink bike, please can I get a full refund, as you no longer have the stock. I am yet to receive and update or my money back!! Please can someone contact me asap to let me know when I will receive my full refund. I am currently on maternity leave with a newborn baby and it’s Christmas, every penny counts to my little family. £134 is alot of money for me to lose.