anne summers
We were given our sofa by a relative, there were a new set of covers that they had just bought. Lovely quality and they lasted a good ten years. The actual sofa build is excellent. Due to the previous cover quality, and these went into the washer and also the drier with no issues, I bought a new set of covers, we wanted the similar cream colour but opted for the Capri covers which are plain and more fashionable than the previous covers. We opted for stain protection which brought the covers to around 800 pounds. First issue we had was that the fabric was very creased, we were told to spray water onto the fabric......didn't work. The next issue was that the fabric became bobbly and also clothing seemed to bobble onto the fabric. We have been very busy during the pandemic, covers are less than 2 years old, the bobbling started immediately. Then I spilled wine onto the sofa, all great, we paid a fortune for the stain protection it would come out, nope it did't but considered it was red wine and that was may fault. Then my grandson accidentally dropped white toothpaste onto one of the cushions, it wouldn't come out, flipped the cushion. Then I spotted another mark, followed instructions, wouldn't come off. Need to add, this set of covers didn't fit as well as previous covers and the front trim hangs onto the floor, some dust had gathered, tried to hoover it, wouldn't come off, in fact, nothing comes off of these covers so today placed the sofa covers into the washing machine and washed at 30 degrees as per instructions, takes them out of the machine and onto the line, they can't be dried and I am looking at a huge creased mass of fabric, dirty marks that haven't removed even with washing. We have moved twice in the last 18 months and I have no idea where the stain guard guarantee is, was going to phone Sofa Sofa but after reading the reviews and the rudeness that other customers have been faced with I am not prepared to deal with rudeness and so, I will accept that I wasted an awful lot of money and will have to buy a new sofa. Maybe I should wait to see if the creases will iron out, no, because the stains are still evident as are the bobbles on the fabric. Our previous covers were also cream, they washed and dried beautifully, there was no stain protection and as mentioned they lasted a long long time and had wine, jam, you name it spilled on them, no bobbling, no creasing and they were very much fit for purpose, this fabric really isn't fit for purpose. No photos added, can't be bothered.
2 years ago
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SofaSofa has a 3.0 average rating from 47 reviews

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