I have used Snow Finders to book our annual family and friends skiing holiday for the last 8 years. Every year has been a challenge due to complicated and changing requirements within our group, but each time Snow Finders have found us a great option which works for everyone. Their knowledge of resorts, hotels and properties is extensive and their advice has proved invaluable time after time. I have had long conversations and asked loads of questions both before and after booking a holiday through Snow Finders and everyone I have spoken to has been friendly and extremely helpful. Our ski holiday last year was cancelled because of Covid and Snow Finders worked hard to get our money refunded in a reasonable time from the tour operator. They were totally professional and trustworthy throughout such a difficult and stressful time for everyone involved in the travel industry. This year's ski holiday had many complications and last minute issues which Snow Finders helped me to navigate. In the end we all got away and had a superb holiday. I did use an alternative travel agent one year but regretted doing so as they were not particularly helpful once I had booked the holiday through them. Now I would not for a moment consider booking a skiing holiday without using Snow Finders. Their insider knowledge and customer service is excellent.