After years of talking about it, we decided to take the plunge and get quotes for a solar power system (Roof panels, inverter with battery storage and if possible a wall charger for an electric vehicle for our son). We were ready to go with a quote from Scottish Power but looked at checkatrade and that’s when I saw the great reviews for Smartly. I asked for a quote and Ross from Smartly contacted me that day. Almost immediately I was struck by his friendliness, politeness and professionalism but just as importantly, he was not pushy, and I never felt pressured at any stage. After I provided some information and photos of my property, a quote was very soon sent to me, which contained a lot of additional information on what the system would provide for our home. The quote provided gave us more panel capacity than the other quotes and the particular EV charger that we wanted (Zappi). And it was cheaper than the others. We quickly gave the thumbs up and we were given an install date which as within 3 weeks of initial contact. Ross was always available to answer any questions we had. The install team arrived on day as planned and before the day was over we had our panels up and running. All the guys were polite and cleaned up as they went along and spent time setting up apps on my phone for both the panels and the EV charger. And after the installation, Ross answered a few questions we had just to allow us to get a better understanding of how everything works. I can’t think of anything negative at all to say about all stages of the process and I can recommend Smartly 100% with absolutely no reservations, and the customer service is beyond reproach.