The company said it would deliver the product in a maximum of 3 days, I bought it hoping that the product would arrive before I went traveling, and now it's been a week and a half and I'm no longer in London, trying to contact the company they simply don't answer the phone, on messenger they never respond, I've already asked to cancel the purchase via messenger and so far no one has answered me... I want my money back... the company website doesn't send emails post purchase, there is no area to cancel the order... the email I sent to them using the contact provided on the website, they never responded... I do not recommend this company to anyone... and if my money is not refunded I will take the necessary legal legal measures against this company... it's a shame because it's a company with 5 stars on the trust pilot, and provides such a terrible service... I hope they respond soon so I can cancel and get my refund.