Mr Alan Potter Alan Potter
The web site did not work properly and the annual fee (£139) was taken out of my bank account prior to any confirmation that you were willing to provide the service to me. Took me 2 phone calls to resolve and your response to the phone calls was in both cases "we'll get someone to call you back". You have not yet provided any physical (boiler service) assistance to me as yet but I do hope this will be more effective/efficient than your website and call handling services.
5 years ago
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