Sleeps 12 is a fantastic site, really informative and made everything so easy for a large group booking. The house was in great condition, great welcome from Helen and had everything we needed with young children in tow. The downside was the check in & out times - we all felt these should have been a bit more flexible. The cleaners also turned up on site, unannounced at 9am the day we departed. Quite alarming when the children were all playing outside and a stranger just ventured onsite. The surrounding area of the houses also isn’t that great ... there was (albeit friendly) a dog who kept getting through the fence and coming onto the property, again not ideal with babies and young children - some of which were pretty frightened of it. In the end we had to secure the gate with a sun bed to stop it getting in. Annoying. We also happened to notice two homeless people on the country lane the properties are sited on, whilst there’s absolutely nothing sleeps 12 can do about this it definitely made a few of us feel quite vulnerable. We’d definitely use sleep 12 again as the service was great but we’d probably end up choosing a house in an area we were familiar with & we’d definitely suggest a few things tightening up around at Ranscombe.