Don't use the website to order a lantern blind, as it will ask for the agreed price, which you can only get by phoning them. There might also be a MUCH cheaper option, as in our case. Would have saved me some time chasing the order if they said upfront that the lead time for production is 5 weeks. Arrived safely and all pieces present. No installation instructions though - watch the video on the website. On which note, it is nowhere near as straightforward to install as the video suggests. The only way to get the unit and the other (tensioned) end into the clips on the rails appears to be to unscrew them and move the brackets up. Otherwise, you cannot get the bottom of the bracket into the groove, before 'moderate' force is needed to bang the unit and tension end home. The chap in the video did this first time, in about 2 minutes. It took me 2 days!! Tip - feed 2 pieces of string through the wiring holes before securing the blind mechanism, so that you can tie the wires to them and pull through. The spindle in the blind is right in the way and you'll unlikely get the wires hidden unless you do this. Now it's installed and working, I'm really pleased with it. I would however, say that this is a job for an advanced DIY-er or professional. I have really struggled to install it, despite the video (which makes it look much easier than it actually is). Probably more difficult in settings with flat, rather than apex, lanterns (as in my case). Hence 4 stars out of 5.