Anonymous
Once you have a sales contact and personal number the service is very good but if you are new and waiting to place an order you might be waiting 10,20,30 minutes to get someone to take your money. In my view the wait time on the phone is unacceptable. If you are an existing customer and cannot get to speak to your personal advisor then the call goes back into the basic queue and you will have to wait and wait and wait!
7 months ago
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Six Star Cruises has a 4.8 average rating from 5,017 reviews

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Alice, Customer Support

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