Ordered a sink and tap from this company, the sink was incorrectly described as black on their website and was actually grey. Returned the item at my own expense (After them charging me £22 for delivery!) Fast forward nearly 3 weeks later and still no refund onto my credit card, tried to call and for some reason, despite everyone else in the country back at work they still have their call centre closed due to COVID so no way to get in touch with them other than email. Emailed and told that I would have to wait 30 days(!) for my refund, despite them receiving and logging the item nearly 3 weeks before, which is unacceptable in the current climate. Poor customer service, would not recommend this company.