While my order was being processed the service was excellent but for after service the company is not ofay with the products they sell, the fitting instructions are fine except for one minor point which I raised and had no reply. My particular sink size is 1000X510mm the cut out is 970X480 so this a 15mm bed in area all around the worktop the manufacturer supplies a bedding tape 15mm wide the instructions show this tape is stuck back from the cut out 5mm towards the aperture this allows a bead of sealant all around. My question was does Villeroy & Boch only supply one width of tape my concern is the tape will overhang the cut out by 5mm which is not very good practice. I have not been able to contact Villeroy & Boch a second option would have nice