Fast,efficient delivery. Good selection of seeds. Seeds delivered by Royal Mail / postman which is good. Price excellent compared to shops / garden centres (Check quantities when comparing as some items are less than branded items, but this isn't generally an issue, particularly with varieties that don't store well & they still work out good value). Germination has always been excellent as have resulting plants. Instructions on packets are pretty basic so ifyou're not familiar with the particular plant / variety you may want to look online for more detailed growing / care info.