Very prompt service, even during lockdown, the wig came so beautifully packaged and their customer service is excellent. Very prompt and helpful in responding to customer queries. I love my wig. It fits so well and I have had loads of compliments on how nice my hair is, some from people who don’t know I’m wearing a wig! Result! I lost my hair initially following chemotherapy in 2013, but it is now thinning so badly due to the preventative meds I am on. I will most likely be on the meds for life, so my problem is never going to get better. I am going to order 2 more now. I’ve really got the bug! 😊