Having recently lost all my hair the last 18 months to Alopecia, my mum found simply wigs and we thought we’d give them ago. My first wig was the Obsession Ellen Willie Pure Power and it was absolutely amazing. I had a query about the lace front and the customer services team replied quickly to my email, advised they weren’t happy with the quality of the lace front and had no issues in exchanging the wig. When the second wig arrived it was even better than the first! The hair quality and feel is perfect for me, and my first experience with Simply Wigs was really great. Recently i purchased two more wigs and I’m delighted again, these are the Ellen Willie Illusion Prime Power and are going to be perfect for summer and going abroad. I would definitely recommend Simply Wigs and will continue to buy my hair from you. The customer service is the best I’ve ever received when buying wigs and they truly make it an enjoyable process. Thank you for all your help and kindness ☺️