Rang simply warmer re prices didn't want a visit and hard sell rep calling. Gary came to discussed options. Our boiler had stopped working the previous week. After ringing various company's and tired of the hard sell technique Gary was straight to the point he came Monday arranged the boiler to be fitted Friday by Matty. He arrived early lovely guy straight on the job.Despite offers of bacon sandwiches tea coffee etc he said he preferred to get on with the job. He did just that, a clean and tidy worker, the electrician sorted the electrics efficiently and sorted the timer. Our house has never been warmer highly recommend the Worcester boiler as we have a Victorian terrace and high ceilings. The ideal boiler although amazingly functioned for ten years never provided the heat as good as this.I highly recommend the team that dealt with our installation thank you all .