Pros: Timely delivery (less than 24 hours), appropiate packaging, thorough user manual, extensive programme options (pity it defaults to "Eco" - 2 hour programme!), easy to use, space efficient, very thorough cleaning (much better than four year old Zanussi ZSF2420), useful that both salt and rinsing agent have low level warning LEDs, all functions appear to work. Cons. Dark grey lining not the best choice of colour, seems quite rinse aid thirsty (fault with ZSF2420?). Very happy that this space efficient model was available at such a reasonable price-point. Would recommend now after a fortnight's intensive use; 2-3 washes per day. After one year's use...?