If I could give a zero I would. BUYER BEWARE. According to the returns policy, if you open and try to fit a part, you will not get a refund. The part I ordered had -01 on the end of the number. The one they sent did not have the -01 on the end of the number. It did not fit. When I emailed to say they had sent the wrong part, they replied saying it was the same part, even though the website clearly lists them as two different parts. I said it didn't fit my appliance, even though the part description said it was compatible. They said that manufacturers update their parts all of the time and it wasn't their fault it didn't fit. I was left with a £50 part that didn't fit. If you look at other negative reviews you will see their replies have a theme. It is the buyer's fault. I judge a company by their attitude and ability to solve an issue when it goes wrong. Hence a score of Zero! No doubt they will reply to this review by saying it wasn't their fault.