UK White good was one of the only retailers that stocked a one-piece oven seal, the "trim it yourself options" that most suppliers stock looked poorly made to me. The price was great at just £18, it claimed to be a genuine part but arrived in a clear bag with no branding so not sure about that one. However, the quality appears to be fine and it fitted perfectly with no fuss so all good. The negative: The item took 7 days just to despatch which is extremely poor by today's standards. Once the courier received the item it took just 3 days to arrive. Looking at Trustpilot reviews this is common practice, and in many cases, it takes longer. On the subject of reviews, the replies that I read from UK Whitegoods were very argumentative, unprofessional and full of excuses often blaming the customer for the whole situation. This is very poor practice. Guys if you want to be successful and taken seriously you need to get a grasp of the reviews and act on them to improve.