Bought a pair of boots from Shoon Bath store, the fit was a little loose and the sales assistant suggested using an insole which i agreed might work. Took the boots home and tried an insole which didn’t work. Took the boots back and was told I couldn’t have a refund only a credit note. This was never stated at point of sale but was then told it does say that on the receipt (a little too late)And i thought the consumer had the right to have their money back if not satisfied. Will never shop at this store again.
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