The service was fine. I knew when my order would be delivered and the bras were wrapped well. Sadly they didn't fit. I used the fitting advice on the website, taking a size bigger than my bra (which is 30FF) but with the same cup size (which I suspected might be wrong). The bra chest size was tight but OK but the cup was too small and I had to send them back and pay for the postage. I've been wearing shock absorbers while running for many years and really like them however I won't buy direct anymore and would prefer a shop ty try them on. Bras are very hard to fit.