Ordered a Pacto for Christmas, loved the colour and style! When it came, it was alot rounder than expected and didn't fit in either car holder! Also, the generic lid you get is a plastic/clear one with no hole plug, so a hot drink just spills out everywhere, also not (which ours did). Fine, ordered a new lid which had a slide cover, there is no screw attachment so the lid is not safely secure on the cup (compared to other competitors) who all have screw lids! Anyway, gave up the ghost and bought a different brand! Ordered via Amazon originally and the lid via the site directly! Wife complained directly and they were very passive about it all.