I ordered my items but accidentally entered my old address which is over 4 hours away from me now, the delivery was accepted by them, when I contacted customer service they said there was nothing they could do, I contacted where it had been delivered and they said they returned it to sender, when I told the company this they said they would contact me when they received it. I still haven't had any contact from the company, I know it was my mistake but being a big company I would expect a better resolution to this problem as this has happened once before with a different company and they refunded my order straight away and told me to re order to the correct address. I really liked the product but this experience has put me off ordering again