Nearly 3 weeks for delivery. SHO blamed Royal Mail when it had taken them 10 days to dispatch even though website states 1-3 days to dispatch and 2-3 days delivery. Contacted them via email and messanger but took days to respond. I repeatedly requested a refund due to the fact I hadn’t received the good and was told they couldn’t do that and I needed to refuse parcel or pay for return myself. Parcel was delivered to my neighbour as I wasn’t in. When I opened the parcel I’d been sent the wrong sized bottle. Amazingly, they sent me the correct bottle straight away and it was received within a couple of days! Customer service is slow and poor. Dispatch is slow. Postage is slow. Next time I’d happily be paying more for a bottle from a company who can deliver within their given time frames and not feel the need to tell me that the Royal Mail strikes are the issue!