Ordered from a private seller a windscreen for a classic car delivered by Proovia Ltd arrived cracked. Contacted the courier proovia ltd who despite numerous calls emails etc just pan you off with excuses. I'm £200 out of pocket. Also day and times of delivery varied from day to day hour by hour. Have emailed telephoned etc asked to speak to managing director, was told he does not come to the phone. Poor attitude they hang up on you no customer care
1 Helpful Report
Posted 6 months ago
Hi Boyd,

I am very sorry to hear that your experience with your chosen transport provider was not a positive one and that your item incurred some damage during the delivery.

If you need some assistance getting in touch with your transport provider please contact our customer support team.

We can be contacted on 020 3137 2454 Monday-Friday 9am-6pm, or alternatively, send us an email to

Kind Regards,
Posted 6 months ago
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