Shiply was engaged by a buyer of a piece of equipment I was selling. Communication overall was bad and time keeping appalling. They said they’d come on the WEDNESDAY at midday. They agreed to call me when an hour away. After me requesting an update, at 11.30am they said 2.30pm. Ok I am on south coast so I know traffic can give delays. Heard nothing so I made the hour journey to the pickup point. At 2.30pm I had to call them. No reply until almost 3pm only to be told they’d be another hour; upon asking where they were, they told me Dartford on M25 - well that’s at least 90 minutes from the pickup point, which rural business park would be locked up at 5pm plus I couldn’t wait as I had work that evening.. They said the traffic in central london had been bad and they hadn’t taken this into account when planning their route! Central London IS ALWAYS busy ffs! The equipment was eventually picked on the FRIDAY morning. On the Saturday, they texted me, the seller, to ask for the delivery address and payment. Well as I did not make the contractual arrangements, I told them to contact the person who made the contract with them. I didn’t make the contract, nor was payment to come from me! The only thing I will say is the two guys were very fit and strong to lift equipment weighing close to 200kg. But Awful communication. Terrible timing in their route planning.. I will NEVER recommend this company.